Previous incidents

December 2023
No incidents reported
November 2023
Nov 25, 2023
1 incident

Pterodactyl is down

Downtime

Resolved Nov 25 at 04:19pm EST

Pterodactyl recovered.

1 previous update
Nov 23, 2023
1 incident

Failed switch upgrade

Downtime

Resolved Nov 23 at 05:54am EST

The server is back up. All services using DirectAdmin should be working as before.

2 previous updates
Nov 21, 2023
1 incident

DirectAdmin account hacked

Downtime

Resolved Nov 22 at 07:43pm EST

The issue has been fixed and all websites are back up.

7 previous updates
Nov 19, 2023
1 incident

Portal and Pterodactyl are down

Downtime

Resolved Nov 19 at 09:47pm EST

Pterodactyl recovered.

3 previous updates
October 2023
Oct 28, 2023
1 incident

Passenger Update Issue

Downtime

Resolved Oct 28 at 01:49pm EDT

Node.js and Python apps are back up.

5 previous updates
Oct 20, 2023
1 incident

503 Service Unavailable

Downtime

Resolved Oct 20 at 11:12am EDT

Everything is back up.

7 previous updates
Oct 08, 2023
1 incident

DirectAdmin downtime

Downtime

Resolved Oct 08 at 12:55pm EDT

DirectAdmin is back up.

1 previous update
Oct 06, 2023
1 incident

DirectAdmin downtime

Downtime

Resolved Oct 06 at 05:00pm EDT

Upon investigation, we found that a DDoS attack targeted a client's website, impacting all clients on the same server due to our shared hosting environment. We have successfully mitigated the attack and are closely monitoring for any potential future threats.

3 previous updates