Previous incidents
Pterodactyl is down
Resolved Nov 25 at 04:19pm EST
Pterodactyl recovered.
1 previous update
Failed switch upgrade
Resolved Nov 23 at 05:54am EST
The server is back up. All services using DirectAdmin should be working as before.
2 previous updates
DirectAdmin account hacked
Resolved Nov 22 at 07:43pm EST
The issue has been fixed and all websites are back up.
7 previous updates
Portal and Pterodactyl are down
Resolved Nov 19 at 09:47pm EST
Pterodactyl recovered.
3 previous updates
Server Migration Part 2
Resolved Nov 19 at 07:35pm EST
Everything's back up and running.
5 previous updates
Server Migration
Resolved Nov 18 at 02:00pm EST
We will be migrating to a better and faster web hosting server for free and paid clients. The new server will have improved networking, DDoS protection, NVMe SSD storage, and a much more powerful Ryzen CPU. During this time all web hosting services, including all websites, client websites, and web apps, will be unavailable. If you use our A record, you will need to change it to the new IP address after the migration. If you use nameservers to connect your domain, no action is needed.
Passenger Update Issue
Resolved Oct 28 at 01:49pm EDT
Node.js and Python apps are back up.
5 previous updates
503 Service Unavailable
Resolved Oct 20 at 11:12am EDT
Everything is back up.
7 previous updates
DirectAdmin downtime
Resolved Oct 08 at 12:55pm EDT
DirectAdmin is back up.
1 previous update
DirectAdmin downtime
Resolved Oct 06 at 05:00pm EDT
Upon investigation, we found that a DDoS attack targeted a client's website, impacting all clients on the same server due to our shared hosting environment. We have successfully mitigated the attack and are closely monitoring for any potential future threats.
3 previous updates