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Downtime

DirectAdmin account hacked

Nov 21, 2023 at 08:11am UTC
Affected services
Homepage
MyDangoID
DangoAPI

Resolved
Nov 23, 2023 at 12:43am UTC

The issue has been fixed and all websites are back up.

Updated
Nov 21, 2023 at 11:52pm UTC

We have restored a backup of our files which have restored our websites to the previous state - everything is back up. We are still investigating an issue with Node.js not appearing in DirectAdmin. All of our webapp environments have been reset to production. If you have any beta version webapps that we have published for testing that are dependent on a development environment, they will have bugs. We are working on getting this fixed.

Updated
Nov 21, 2023 at 09:50pm UTC

As we purge all files from the attack, websites will be down.

Updated
Nov 21, 2023 at 07:03pm UTC

Portal and DangoID recovered.

Updated
Nov 21, 2023 at 07:00pm UTC

We have contacted support and our providers have restored some sites.

Updated
Nov 21, 2023 at 08:28am UTC

DangoAPI went down.

Updated
Nov 21, 2023 at 08:22am UTC

DangoID went down.

Created
Nov 21, 2023 at 08:11am UTC

Someone has gone into our account and placed files everywhere, ultimately taking down all our domains using Node.js. This affects only our main websites, including DangoAPI and DangoID, but not client websites.