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Degraded

Hardware Issues

Aug 30, 2025 at 06:20pm UTC
Affected services
DirectAdmin
Dango Portal
Homepage
MyDangoID
DangoAPI
CMS
Daily DirectAdmin Backups

Resolved
Sep 10, 2025 at 10:13pm UTC

Hardware replacement has been completed. All Web Hosting and Email Hosting services should be restored.

Updated
Sep 10, 2025 at 09:49pm UTC

Hardware replacement has begun.

Updated
Sep 10, 2025 at 12:28pm UTC

As we continue to experience issues, a migration has been scheduled to completely rebuild our physical servers with new hardware. All Web Hosting and Email Hosting services will be unavailable during the migration process and during any intermittent outages in the meantime.

Updated
Sep 10, 2025 at 01:01am UTC

Although our providers have fixed some issues with server hardware, it appears that more issues have arisen. Our providers are looking into switching out the entire physical server to solve these issues. A maintenance period has yet to be identified.

Updated
Sep 09, 2025 at 10:34pm UTC

The maintenance period has ended and all services should be restored.

Updated
Sep 09, 2025 at 03:45pm UTC

A maintenance period has been selected for resolving this issue. Please see related the maintenance report for relevant updates.

Created
Aug 30, 2025 at 06:20pm UTC

We are aware of severe spotty downtime on our Web Hosting and Email Hosting servers due to hardware issues on physical dedicated server infrastructure. While the issues persist and we begin to resolve the downtime, all websites, webapps, and hosted custom email addresses using Web Hosting and Email Hosting will be down for unknown repeating lengths of time. Our hosting panels cannot be accessed during this time. More information will be posted as our providers update us on the issue. Thank you for your patience.