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Downtime

Provider Migration

Jan 17, 2023 at 12:37am UTC
Affected services
DirectAdmin
Homepage
MyDangoID
DangoAPI
Dango Docs

Resolved
Jan 29, 2023 at 8:00pm UTC

We have completed migration to our new provider.

Updated
Jan 26, 2023 at 12:50am UTC

Our provider has informed us that they had to switch to a new drive and that it should be completed tomorrow night.

Updated
Jan 24, 2023 at 2:30pm UTC

Our new provider is still working on fixing our backups due to their servers using Apache instead of Nginx.

Updated
Jan 22, 2023 at 11:35pm UTC

Our new domain, dangoweb.com, has been migrated and we are in the process of migrating user data.

Updated
Jan 20, 2023 at 4:30am UTC

We have purchased the new hosting from the provider, and by tomorrow all data should be fully migrated.

Updated
Jan 20, 2023 at 2:15am UTC

PayPal has informed us that the refund will take a minimum of 20 days, however, we have arranged permanent migration to another provider. Expect DirectAdmin and all websites up 1/21/23.

Updated
Jan 19, 2023 at 7:00pm UTC

Our refunds are scheduled for tomorrow, and data migration will be done soon after. DirectAdmin is still down.

Created
Jan 17, 2023 at 12:37am UTC

We're working on migrating our host to another provider. DirectAdmin, Dango Portal, and DangoID will be unavailable.